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Job Description

Description:
CUSTOMER SERVICE REPRESENTATIVE RESPONSIBILITIES:
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Any other duties assigned.

REQUIREMENTS:
Must possess a valid Jamaican ID (passport, National ID, Drivers License)
Must be 18 years of age
Minimum of 3 CXC subjects including English Language
Minimum 6 months experience
Exercise sound judgement in following established process and procedures
Ability to communicate clearly and fluently using proper words, expressions and grammar
Ability to work in a fast-paced environment and be able to multi-task and be adaptable

BENEFITS OF WORKING WITH OUR TEAM:
New starting salary
Lunch money
Paid Training
Company paid Life and Health Insurance
Organic growth potential for career advancement
Fun work environment

PLEASE USE THE LINK BELOW TO APPLY FOR THIS POSITION:
Rtramgl.prismhr-hire.com

Only short-listed Candidates will be Contacted

PLEASE USE THE LINK BELOW TO APPLY FOR THIS POSITION:
Rtramgl.prismhr-hire.com

Employer:
RT Resolutions INC

Ref No:


Title:
Customer Service Representative

Date Added:
Friday, April 28, 2017 16:27:10

Job Type:
Full-time

Salary:


Industries:
Administrative & Secretarial Services
Advertising
Customer Service
Graduate
Hotel and Tourism
Marketing
Non-Governmental Organisations
Other
Sales
Telecommunications


Region:


Montego Bay and St James

Contact:
Director Of Resources Manager & Administration

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